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WELCOME TO ARCOTEL KAISERWASSER

Discover our digital guest guide and enjoy your stay in Vienna.

Hotel Info
Hotel Info
Restaurant & Bar
Restaurant & Bar
Sauna & Fitness
Sauna & Fitness
Sustainability
Sustainability
WLAN
Multimedia
City Guide
City Guide
Feedback
Feedback

Hotel Info

Location
Location
Arrival
Arrival
Departure
Departure
Breakfast
Breakfast
Hotel A-Z
Hotel A-Z
Location

Address: Wagramer Straße 8, 1220 Vienna

Located in the 22nd district, directly opposite the Austria Center Vienna and the UNO City, the ARCOTEL Kaiserwasser perfectly blends into the Vienna skyline. Situated right by the Kaiserwasser and near the popular green recreation area around the Old Danube, it showcases a unique harmony between urban life and nature.

- Conveniently located right at the Reichsbrücke exit

- U-Bahn station "Kaisermühlen / VIC" and Vienna Airport Lines stop directly in front of the hotel

- Just 7 minutes by U-Bahn to Stephansplatz – Messe Wien and Prater are only a few minutes away by U-Bahn

- Donauinsel is within walking distance

- Hotel garage with 121 parking spaces

- 4 EV charging stations

- For extra comfort: Book your airport shuttle directly online when making your reservation.

Arrival
Arrival

Check In: from 03.00 p.m.

Arrival by Car & Parking

The hotel offers its own parking garage with 121 parking spaces, including 4 EV charging stations. The daily fee is EUR 22.00 per parking space. The rate is EUR 2.20 per hour. Directions to Wagramer Straße 8, Vienna From the West: Coming from the A1, take the Wien-Auhof exit and continue straight until Magaretengürtel, then turn left towards Prague. Continue to Heiligenstädterstraße and follow the road to the right towards Prague. Cross the Floridsdorferbrücke and take the A22 towards Graz/Linz/Budapest, exiting at Kagran. From the South: Coming from the A2, switch to the A23 towards Prague. At the Kaisermühlen junction, switch to the A22 towards Praha/Brno/Vienna International Centre/Kaisermühlen and exit the A22 at Reichsbrücke. From the East: Coming from the A4, at the Erdberg junction, switch to the A23 towards Prague. At the Kaisermühlen junction, switch to the A22 towards Praha/Brno/Vienna International Centre/Kaisermühlen and exit the A22 at Reichsbrücke. From the Northwest: Take the A22 towards Graz/Linz/Budapest and exit at Kagran.

Arrival by Public Transport

The ARCOTEL Kaiserwasser is located directly opposite the U1 station Kaisermühlen/Vienna International Centre.

From Vienna's Train Stations to the Hotel From Vienna Central Station (Hauptbahnhof), take the U1 towards Leopoldau and get off at Vienna International Centre/Kaisermühlen. From Westbahnhof, take the U3 towards Simmering to Stephansplatz, then transfer to the U1 towards Leopoldau and get off at Vienna International Centre/Kaisermühlen. From Praterstern Station, take the U1 towards Leopoldau directly to Vienna International Centre/Kaisermühlen.

From Vienna Airport to the Hotel Take the Vienna Airport Lines bus to ARCOTEL Kaiserwasser Vienna; the stop is directly in front of the hotel.

Departure

Check-out: until 11.00 a.m.

For a late check-out, we offer the option to extend your room reservation for an additional fee. Please contact us at least one day prior to your departure. You are also welcome to store your luggage with us free of charge on the day of your check-out.

Breakfast
Breakfast
Breakfast

Monday - Friday from 6.30 a.m. - 10.00 a.m.
Saturday/Sunday/Holidays from 6.30 a.m. - 10.30 a.m.

Come and enjoy our breakfast to the fullest! A rich breakfast brings joy and energy, setting the foundation for a great start to the day. "Regional, homemade, and fresh" is the motto of the breakfast buffet at ARCOTEL Kaiserwasser Vienna. At Restaurant UNO, a variety of breakfast options are offered, leaving no wish unfulfilled.

Our Breakfast Offerings:

- Fresh bread and rolls with healthy spreads and ARCOTEL jams

- Yogurt, mueslis, lactose-free milk, fresh fruits and vegetables

- Cheese and ham specialties

- A selection of hot dishes

- Homemade marble cake

- Fruit juices, Ronnefeldt tea, coffee

Asian Specialties

At ARCOTEL Kaiserwasser, we offer Asian specialties alongside our classic breakfast options. Enjoy a selection of dishes such as dumplings, fried rice, and pak choi, complementing our international buffet. Start your day with a touch of Far Eastern cuisine and savor a diverse breakfast experience.

Hotel A-Z
We are happy to provide you with an adapter according to European standards for the duration of your stay. Please contact reception for this.
All of our 282 hotel rooms and suites are equipped with allergy-friendly mattresses and bed linens. Additionally, our food and beverage offerings are labeled with allergens and additives. If you have further questions, our team is happy to assist.
Our rooms are available for check-in from 3.00 p.m. and for check-out until 11.00 a.m. If you wish for an early check-in or late check-out, we can arrange this for you depending on availability and for an additional charge. Please contact reception for assistance.
The following pharmacies are located near the hotel: Andromeda Tower Pharmacy Donau-City-Straße 6, 1220 Vienna Tel.: +43 1 26 37 878 St. Hubertus Pharmacy Kaisermühlen Schüttaustraße 54, 1220 Vienna Tel.: +43 1 26 33 551
If you require medical assistance or need to find a specialist nearby, our reception team will be happy to provide information. In case of a medical emergency, dial "800" for the reception or "144" for emergency services.
There are three elevators near the reception area that will take you to any floor of the hotel. Please activate the elevator with your room card before selecting the floor you wish to go to.
If you need a baby crib or highchair, please contact our staff. We are happy to provide these items based on availability.
We are happy to provide you with a bathrobe for the duration of your stay. Please contact reception for this.
An ATM is available in front of the "Kaisermühlen - VIC" subway station.
The hotel entrance, restaurant & bar, as well as the rooms, are accessible without thresholds. The hotel is wheelchair-friendly, with wide lift and room doors, accessible sinks, and cosmetic mirrors at face level.
If you need an extra blanket or pillow, please contact the reception.
An ironing room is available on the 3rd floor. For further information, please contact the reception.
If you need something printed, copied, or scanned, please contact reception.
Our standard voltage is 220 volts AC.
The hotel is equipped with fire detection systems. If the evacuation alarm sounds, please leave the building immediately. Please follow the instructions and evacuation plan located on your room door, as well as the signage for emergency exits. In case of fire, do not use the elevators.
Please follow the instructions and evacuation plan on your room door, as well as the signage for emergency exits.
Monday - Friday: 06.30 a.m. - 10.00 a.m. Late riser breakfast Saturday, Sunday, and Holidays: 06.30 a.m. - 10.30 a.m. Upon request, we also provide vegan and allergy-friendly options.
Lost and found items are kept at the reception. Please contact our team if you have lost something.
We do not offer currency exchange for foreign currencies at the hotel. The nearest bank is located at the Westfield Donauzentrum, only two subway stations away.
Reception is happy to take care of your luggage. Should you be leaving the city later in the day, we will store your luggage in our luggage room. Please contact the reception for assistance.
For extra towels, please contact reception.
We are happy to provide you with a pair of slippers for the duration of your stay. Please contact reception for this.
Small pets are allowed at the hotel for a fee of EUR 15.00 per day.
In case of loss of the room key card, no liability is accepted for items left in the room or room safe.
Free Wi-Fi is available throughout the hotel. Simply connect to the 'ARCOTEL' network—no login required.
The air conditioning in each room can be individually adjusted.
You can choose from five high-quality pillows from the company Mühldorfer. Just select your preferred pillow at the reception and we will bring it to your room. You can find our pillow menu here.
ARCOTEL Kaiserwasser accepts all common credit cards: American Express, Mastercard, Maestro, Visa, and V Pay.
From ARCOTEL Kaiserwasser Vienna, you can easily reach all of Vienna. The following public transportation connections serve the location: Subway Line 1 — Station "Kaisermühlen - VIC" Bus Line 204 - Station "Kaisermühlen - VIC"
Our hotel garage has about 100 parking spaces, including 4 EV charging stations. Cost: EUR 22.00 per day. Please also note that the garage is not structurally designed for sports and special tires or low-slung car models.
Smoking is prohibited in the hotel rooms as well as throughout the hotel. Failure to comply may result in a charge of EUR 350 for cleaning. There is a smoking area with ashtrays on the rooftop terrace and in front of the hotel.
The U-ONE Bar and Restaurant UNO are available to our hotel guests for purchasing food or drinks.
Our reception is staffed 24 hours a day. Dial "800" to be connected directly.
Room cleaning is available on request – simply scan the QR code in your room and choose your preferred cleaning time. By doing so, you actively support our sustainability initiative "Give Bees A Chance" and help conserve valuable resources.
A safe is available in each room for the secure storage of your valuables, free of charge. The hotel is not liable for jewelry or valuables not stored in the safe. Legal liability is limited, and no claims can be made beyond that. If you need additional space or if your valuables exceed the amount of EUR 1.500,00, please contact reception.
If you need shoe cleaning supplies, please contact our reception.
Free city maps are available at the reception.
In your room, you will find two power outlets at the desk.
For external calls, please first dial "0" followed by the desired number. For the reception, dial "800".
If you experience technical problems in your room or with the internet, please inform reception. A technician will assist you as soon as possible. Please note that there are no technicians available on weekends.
Laundry bags and price lists for laundry services are available at the reception.
Together, we make a difference! To allow you to use your towels multiple times, we only replace them if they are left on the floor—this saves a lot of water and energy. Towels left on the floor will be washed; hanging towels help protect the environment.
Please contact reception for a wake-up service.
We offer you a wide selection of free national and international digital newspapers and magazines. Connect to our hotel Wi-Fi and scan the QR code on the Mediabox card.
If you need an additional room card or have lost yours, please contact reception. In case of a lost room card, no liability is accepted for items left in the room or room safe.

Restaurant & Bar

Restaurant Uno
Restaurant Uno
U-ONE Bar
U-ONE Bar
Gastrotipps
Dining Tips
Restaurant Uno
Restaurant Uno
Restaurant Uno

Opening Hours: Monday - Sunday | 12.00 p.m. – 10.00 p.m.

From seasonal salads to Wiener Schnitzel with potato salad or tempting desserts – there's something for every taste. Enjoy a relaxing end to your day or a refreshing midday snack. You'll find the perfect spot here with us!

A breath of fresh air where homemade tastes best. We cook seasonally and use fresh, regional ingredients. You can expect creative specialties made with love and attention to detail. No matter what you choose, our unbeatable holiday-terrace is included: dining in the greenery, right in Vienna.

Discover our ever-changing menu and let yourself be delighted by the variety and excellence of 'Viennese Cuisine 2.0'.

To the Menu

U-ONE Bar
U-ONE Bar

Opening Hours:

Sunday - Thursday | 04.00 p.m. – 12.00 a.m.
Friday - Saturday | 04.00 p.m. – 01.00 a.m.

The cosmopolitan U-ONE Bar at the 4-star superior hotel ARCOTEL Kaiserwasser Vienna is a cozy meeting point to share stories and experiences from around the world, conduct business meetings in a relaxed atmosphere, or enjoy a get-together with friends and first-class drinks.

The extensive selection of fine coffee and tea specialties, cocktails, wines, and snacks delights connoisseurs and gourmets alike. Would you like to end your day with a glass of whiskey in a pleasant atmosphere? Then our U-ONE Bar, with its large selection of whiskies, is the perfect place for you!

To the Bar Menu

Gastrotipps

Vienna offers a wide variety of restaurants, providing numerous culinary experiences. We are pleased to introduce some selected restaurants that are easily accessible from the ARCOTEL Kaiserwasser. These recommendations allow you to fully enjoy the diverse culinary scene of Vienna.

Saloon

The Saloon at Donauzentrum, just 2 subway stations from ARCOTEL Kaiserwasser, is a popular restaurant for lovers of steaks and ribs served in an authentic Western atmosphere. On selected days, live bands provide top entertainment, with free admission. Early reservations are recommended, especially for events, to secure a spot. An ideal place for those who enjoy good food and musical evenings.

Info: Saloon, Wagramer Straße 79/ Top 604a, 1220 Vienna

Le Burger - Donauzentrum

Le Burger at Donauzentrum is known for its juicy, homemade burgers, prepared with fresh ingredients and lots of love. The highlight: guests can choose from a variety of homemade sauces at the sauce bar to perfectly complement their meals. Whether classic, spicy, or unique – there is a sauce for every burger. A must-visit for those looking for a special burger experience in Vienna.

Info: Le Burger - Donauzentrum, Wagramer Straße 79/ Top 607, 1220 Vienna

Figlmüller - Wollzeile

Located in Vienna's first district, Figlmüller Wollzeile has been offering classic Viennese cuisine since 1905. It is particularly famous for its Figlmüller pork schnitzel, served with an impressive diameter of 30 cm. In addition to this highlight, other Viennese specialties are served in a cozy atmosphere. A visit to Figlmüller Wollzeile is a must for anyone looking to experience authentic Viennese cuisine.

Info: Figlmüller - Wollzeile, Wollzeile 5, 1010 Vienna

EBI 01

EBI Restaurant, located in the first district, is known for its delicious sushi, dumplings, and other Asian specialties. Although it is the smallest of the EBI restaurants, it offers a charming garden and a cozy atmosphere. Guests can enjoy the variety of Asian cuisine in a relaxed setting. Perfect for those who appreciate good food in a casual atmosphere.

Info: EBI 01, Teinfaltstraße 9, 1010 Vienna

Meissl & Schadn

Meissl & Schadn is renowned for its classic specialties such as the original Wiener Schnitzel and Tafelspitz. The open salon kitchen, where guests can watch the chef prepare schnitzel, is particularly unique. Here, Viennese cuisine is celebrated in its most authentic form. An ideal place for lovers of classic Austrian cuisine.

Info: Meissl & Schadn, Schubertring 10-12, 1010 Vienna

Sauna & Fitness

Sauna
Sauna
Fitness
Fitness
Sauna

Our sauna is available upon request.

Sauna Area

Our sauna area invites you to relax and unwind with a view of the Danube:

- Finnish Sauna

- Experience Showers

- Relaxation Room

Fitness

Opening Hours: Fitness Area: Daily from 06.00 a.m. to 12.00 a.m.

The fitness area on the 5th floor offers state-of-the-art equipment with iPhone/iPod connections, screens with TV and internet access, as well as a Power Plate, all with a stunning view of the Vienna skyline.

Sustainability

Green Key
Green Key
Give Bees a Chance
Give Bees a Chance
Room cleaning on request
Room cleaning on request
Bienchen Sina - The Game
Bienchen Sina - The Game
Green Key

ARCOTEL Kaiserwasser is proudly certified with the Green Key sustainability certificate. Our Green Team works daily to meet environmental criteria and continuously improve our measures. These include:

- Reduction of water and energy consumption

- Use of energy-saving lighting

- Waste separation and recycling

- Prevention of food waste

- Use of environmentally friendly cleaning products

- Offering regional, vegetarian, vegan, and organic products

- Use of Fair Trade hotel linens

These activities ensure ecologically responsible practices throughout the hotel.

Give Bees a Chance

Protecting the bees is a cause that we believe in very strongly. And to commit ourselves to this cause, ARCOTEL established an initiative called Give Bees a Chance. Since its launch in 2015, a small idea has since grown into an effective campaign that year after year provides financial assistance to bee conservation projects large and small in Germany and Austria to directly benefit the preservation of bee populations.

Small steps, big changes. That’s the idea behind the initiative. And that’s also how this campaign has continued to grow.

Good to know: For our little guests, there is a pocketbook with short stories about the adventures of Sina the Bee. Pick up your copy at the reception.

Learn More

Room cleaning on request

#weactgreen: Together for the Environment and the Bees

Help us protect our environment while making a valuable contribution to preserving the bee population! With the ARCOTEL initiative “Give Bees A Chance”, we are taking a stand for sustainability and biodiversity – and you can easily be part of it.

Here’s how it works:

- Scan the QR code in your room.

- Choose your preferred time for room cleaning.

- Travel with peace of mind!

By making a conscious choice, you support our eco-friendly initiative and help conserve resources – for a greener future and a buzzing diversity in nature.

Thank you for your support!

P.S. Rooms with pets will, of course, continue to be cleaned daily.

Bienchen Sina - The Game

At ARCOTEL Hotels, protecting bees is especially close to our hearts. Our "Give Bees a Chance" initiative, launched in 2015, is the best proof of this. What started as a small idea has grown into an impactful action that supports projects in Germany and Austria each year, contributing to the preservation of the bee population. We are now excited to present our latest project: "Bienchen Sina - The Game." Join Sina the Bee as she navigates a colorful flower world, skillfully avoiding obstacles. Just one touch of the many flower obstacles will end the game! Earn bonus points for every honey pot Sina finds.

The best part: No downloads are required; simply play directly in your browser! We hope you enjoy our bee game!

Play Now

Multimedia

WLAN
WIFI
News
Online Magazine
WLAN

You can use our free Wi-Fi throughout the entire building. Simply log into our ARCOTEL network by selecting “ARCOTEL,” accept the terms and conditions, and click “connect.”

News

Reading pleasure for our guests – complimentary and digital!

During your stay, enjoy exclusive access to a wide range of international newspapers and magazines. Simply connect to the ARCOTEL Wi-Fi and start reading online – no download required. Perfect for a quick news update over breakfast or a relaxing read throughout the day.

Read Now

City Guide

Attractions
Attractions
shopping
Shopping
Two people are jogging on a path in a park with green trees in the background.
Running Routes
vienna-city-card
Vienna City Guide
Attractions

Vienna offers numerous attractions to explore. We would like to introduce you to some of them so you can fully enjoy the diversity and charm of this fascinating city.

St. Stephen's Cathedral

Stephansdom

St. Stephen's Cathedral is a Gothic cathedral in the heart of Vienna and one of the city's most famous landmarks. Built in 1147 and expanded over the centuries, it impresses with its imposing architecture, including the 136-meter-high South Tower, and its rich history. Inside, you will find stunning Gothic elements as well as Renaissance masterpieces such as the high altar. The cathedral's treasury houses valuable artworks, and the rooftop terrace offers breathtaking views over the city.

Wiener Riesenrad

Wiener Riesenrad

The Wiener Riesenrad in the Prater, opened in 1897, is one of the city's most iconic landmarks, offering impressive views of Vienna from a height of 65 meters. With 15 gondolas, each accommodating up to six people, the ride lasts about 15 minutes and is especially popular at sunset. The Ferris wheel has a rich history and is considered a symbol of Viennese tradition and culture. A museum on the ground floor showcases its history with old photographs, plans, and original parts.

Schloss Belvedere

Schloss Belvedere

Schloss Belvedere, located in Vienna's 3rd district, is a baroque ensemble consisting of the Upper and Lower Belvedere, connected by a magnificent garden. Built in the 18th century as a summer residence for Prince Eugene of Savoy, it now houses an impressive art collection, including masterpieces by Gustav Klimt, Egon Schiele, and Oskar Kokoschka. Klimt's "The Kiss," one of Austria's most famous artworks, is particularly renowned. The garden is one of Europe's most significant Baroque gardens and offers breathtaking views of Vienna.

Schloss Schönbrunn

Schloss Schönbrunn

Schloss Schönbrunn, located in Vienna's 13th district, is a magnificent Baroque palace that once served as the summer residence of the Habsburg monarchy. With 1,441 rooms, including the grand gallery and the emperor's private chambers, and its beautiful gardens, it attracts numerous visitors each year. A special highlight is the Gloriette, a pavilion on a hill offering stunning views of the palace grounds and the city of Vienna. The adjoining palace park is home to Schönbrunn Zoo, the oldest zoo in the world, and is a popular spot for walks and relaxation.

Wiener Hofburg

Wiener Hofburg

The Wiener Hofburg, located in the city center, was built in the 13th century as the imperial palace and has been expanded over the centuries. Today, it houses numerous museums and attractions, including the Imperial Apartments, the Spanish Riding School, the Sisi Museum, and the Court Library. Highlights include the magnificent state rooms, the Hall of Heroes, and the Treasury, with its collection of historical artworks and jewelry. The Hofburg is an essential destination for those interested in history, art, and culture and is the official residence of the President of Austria.

shopping

Vienna offers a variety of shopping opportunities that we are happy to introduce to you. The city has a range of stores worth visiting during your stay.

Westfield Donauzentrum

The Westfield Donauzentrum is Vienna's largest shopping center, offering over 200 shops and a wide selection of shopping opportunities. With more than 50 restaurants and a cinema, it is ideal for shopping and entertainment during your stay. The ARCOTEL Kaiserwasser is just two metro stops away, making it an excellent starting point for your shopping tour.

Info: Westfield Donauzentrum, Wagramer Straße 94, 1220 Vienna

The Mall - Wien Mitte

The Mall is a centrally located shopping center at the Wien Mitte-Landstraße transport hub. It offers a wide range of shopping options with numerous stores and a diverse gastronomy offering. Thanks to its direct connection to the subway, S-Bahn, and CAT, The Mall is easily accessible. An ideal place to start or end a shopping trip in Vienna.

Info: The Mall - Wien Mitte, Landstrasser Hauptstrasse 1B, 1030 Vienna

Mariahilfer Straße

Mariahilfer Straße is Vienna's largest shopping street and a popular destination for shopping enthusiasts. On the 1.8 km long Inner Mariahilfer Straße, you will find a wide range of shops, from international brands to small boutiques. In addition to numerous shopping opportunities, Mariahilfer Straße also offers a variety of cafés and restaurants that invite you to take a break. Designed as a pedestrian zone, it invites you to leisurely stroll and explore.

Info: Shops on Mariahilfer Straße

Kärntner Straße

Kärntner Straße is one of Vienna's most famous shopping streets, connecting Stephansplatz with the Vienna State Opera. In addition to numerous sights, it offers a variety of shops—from A for Apple Store to Z for ZARA—and invites you to a relaxed stroll. The bustling pedestrian zone also has many cafés and restaurants, perfect for a break in between. A visit to Kärntner Straße combines shopping, culture, and Viennese flair in a unique way.

Info: Kärntner Straße, Innere Stadt, 1010 Vienna

Two people are jogging on a path in a park with green trees in the background.

Discover the City on the Run

Would you like to stay fit while traveling and explore the city in a sporty way? Running is the perfect way to discover new places while doing something for your well-being. That's why we've selected some of the most beautiful running routes in the area for you. Simply lace up your running shoes and find your personal favorite route!

Around the Kaiserwasser: An Idyll on the Old Danube

Start this picturesque route along the Kaiserwasser and the Old Danube directly from the hotel. This route is perfect for a relaxed jog or a brisk sprint with a beautiful view of the water.

View Route

Architecture Meets Nature: Run to the Danube Island

Start your run directly from the hotel and pass by the impressive architecture of the UNO City. From there, the path leads you towards the Danube Island, where you can enjoy the nature and tranquility on wide paths by the water.

View Route

Donaupark Discovery Run: A Diverse Green Route

Explore the themed gardens and wide meadows of the Donaupark on this diverse course. Every kilometer offers new impressions, from the Danube Tower to the idyllic Iris Lake (Irissee).

View Route

Long Loop to the Danube Island: For Endurance Runners

For those looking for a longer challenge, this route leads from the Kaiserwasser across the Danube to the Danube Island. Enjoy the wide-open spaces and the flat paths for an optimal endurance workout.

View Route

vienna-city-card

With the Vienna City Card, you can enjoy unlimited use of public transport in Vienna and receive discounts at numerous museums and sights. A hop-on-hop-off ticket can be optionally added to explore the city in a convenient way. The card is available in different versions and for various durations, allowing you to plan your trip to Vienna with full flexibility. An ideal companion for anyone who wants to experience Vienna comfortably and affordably.

More Information

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