WELCOME TO ARCOTEL TABAKFABRIK
Discover our digital guest guide and enjoy your stay in Linz.
Hotel Info
The hotel entrance, restaurant & bar, and the rooms are all accessible without steps.
European standard adapters are available for purchase during your stay. Please contact the reception for further information.
All our 189 hotel rooms and suites are equipped with allergy-friendly mattresses and bedding. Additionally, our service team will be happy to provide you with information about allergens and additives in our food and beverage offerings.
Our rooms are available from 3:00 PM on the day of arrival and until 11:00 AM on the day of departure. If you wish to have an early check-in or late check-out, we can arrange this for you for an additional charge, subject to availability. Please contact reception for this.
If you need a baby cot or high chair, please contact our staff. We are happy to provide them subject to availability.
If you need an extra blanket or an additional pillow, please contact reception.
Monday - Sunday: 6:30 AM - 10:00 AM
Free city maps are available at reception.
ARCOTEL Tabakfabrik accepts all major credit cards: American Express, Mastercard, Maestro, Visa, and V Pay.
We do not offer currency exchange for foreign currencies at the hotel. The nearest Raiffeisenlandesbank is located 150 metres straight ahead from the hotel exit.
Should you require medical assistance or are looking for a specialist in the area, our reception team will be happy to assist you. In case of a medical emergency, please contact reception or dial "144" for the emergency rescue service.
Our standard voltage is 220 volts AC.
There are three elevators available near reception, which will take you to every floor of the hotel.
Please observe the instructions and the escape route plan on your room door and the signage for the emergency exits.
The hotel is equipped with fire alarm systems. Please observe the instructions and the escape route plan on your room door and the signage for the emergency exits. In case of fire, do not use the elevators under any circumstances.
Free Wi-Fi is available throughout the hotel. Simply connect to the 'ARCOTEL' network; no login is required.
For more information, please contact reception.
Laundry bags and price lists for submitting laundry can be found at reception.
In case of loss of the room key, no liability is assumed for items in the room and the room safe.
Lost items are kept at reception. Please contact our team if you have lost something.
Reception will gladly take care of your luggage. If you are leaving the city in the afternoon, we will store your luggage in our luggage room. Please contact reception for this.
Parking is available in the parking garage directly in the hotel building: approx. 700 paid parking spaces are available. The cost is EUR 20.00 per day or EUR 1.50 per started half hour.
Pets are allowed in the hotel for a fee of EUR 15.00 per day. Please note that pets are not allowed in the restaurant.
The following pharmacies are located near the hotel:
Museums-Apotheke
Elisabethstraße 1, 4020 Linz
Tel.: +43 732 770060
Wasser Apotheke
Hauptplatz 8, 4020 Linz
Tel.: +43 732 775880
Our reception team can also provide information about current emergency pharmacy opening hours.
Museums-Apotheke
Elisabethstraße 1, 4020 Linz
Tel.: +43 732 770060
Wasser Apotheke
Hauptplatz 8, 4020 Linz
Tel.: +43 732 775880
Our reception team can also provide information about current emergency pharmacy opening hours.
We offer a selection of pillows upon request and subject to availability. Simply choose your desired pillow at reception, and we will bring it to your room. You can find our pillow menu here.
Buses and trams will take you to all parts of Linz as well as to the famous Pöstlingberg. Timetable information is available at our reception.
Our reception is staffed 24 hours a day and can be reached directly by dialing "9".
Q27 Linz is open Monday to Thursday from 5.00 pm to 12.00 am and Friday to Saturday from 5.00 pm to 1.30 am (last call: 01.30 am), with kitchen hours daily from 6.00 pm to 10.00 pm. High above the rooftops of the city, this rooftop restaurant welcomes you with a stylish atmosphere, urban flair and impressive views over Linz.
Please actively support us in our sustainability initiative "Give Bees A Chance" and help conserve resources. If you need fresh towels or room cleaning during your stay, please scan the QR code in your room and select your preferred cleaning time.
Should you need an additional room key or have lost yours, please contact reception. In case of loss of the room key, no liability is assumed for items in the room and the room safe.
A safe is available free of charge in every room for the secure storage of your valuables. The hotel assumes no liability for jewelry and valuables not stored in the safe. The legal liability is limited, and no liability claims can be accepted beyond that.
If you need shoe shine utensils, please contact our reception.
Smoking is prohibited in the hotel rooms and throughout the entire hotel. In case of non-compliance, we reserve the right to charge a cleaning fee of EUR 350. There is a designated smoking area with an ashtray in front of the hotel.
Should technical problems occur in your room or with the internet, please inform reception. A technician will then be happy to assist you promptly.
For external calls, please first dial "0", followed by the desired number.
For extra towels, please contact reception.
All rooms in the hotel are air-conditioned and can be individually adjusted.
Please contact reception for a wake-up call service.
Restaurant & Bar
Wellness & Fitness
Sustainability
City Guide
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