WELCOME TO ARCOTEL WIMBERGER
Discover our digital guest guide and enjoy your stay in Vienna.
Hotel Info
The hotel entrance, Restaurant & Bar, and rooms are all accessible without steps.
We are happy to provide you with a European standard adapter for the duration of your stay. Please contact reception for this.
The air conditioning in each room can be individually regulated.
Our 225 hotel rooms and suites are all equipped with allergy-friendly mattresses and bedding. Additionally, our food and beverage offerings are labeled with allergens and additives. For further questions, our team will be happy to assist you.
Our rooms are available from 3:00 PM on the day of arrival and until 11:00 AM on the day of departure. If you would like an early check-in or late check-out, we can arrange this for you for an additional charge, subject to availability. Please contact reception for this.
An ATM (Deniz Bank) is located across the street from the hotel at Neubaugürtel 25, 1150 Vienna.
If you need a baby cot or a high chair, please contact our staff. We are happy to provide them subject to availability.
We are happy to provide you with a bathrobe for the duration of your stay. Please contact reception for this.
If you need an extra blanket or an additional pillow, please contact reception.
Monday - Friday: 6:30 AM - 10:00 AM
Late-riser breakfast Saturday, Sunday & public holidays: 6:30 AM - 10:30 AM
Upon request, we also provide freshly prepared egg dishes and allergy-friendly alternatives.
Free city maps are available at reception.
The ARCOTEL Wimberger accepts all major credit cards: American Express, Mastercard, Maestro, Visa, and V Pay.
We do not offer currency exchange for foreign currencies at the hotel. The nearest bank can be found in Lugner City at Gablenzgasse 11, 1150 Vienna.
Should you require medical assistance or are looking for a specialist in the area, our reception team will be happy to assist you. In case of a medical emergency, please dial "820" for reception or "144" for the emergency number.
Our standard voltage is 220 volts AC.
Near the reception, there are three elevators that can take you to every floor of the hotel. Please activate the elevator with your room key first, then select your floor. The middle elevator also provides access to the underground garage.
Please observe the instructions and the escape route plan on your room door and the signage for the emergency exits.
The hotel is equipped with fire alarm systems. If the evacuation alarm sounds, please leave the building immediately. Please observe the instructions and the escape route plan on your room door and the signage for the emergency exits. In case of fire, do not use the elevators under any circumstances.
Free Wi-Fi is available throughout the hotel. Simply connect to the 'ARCOTEL' network; no login is required.
If you need an iron and ironing board, please contact reception.
Laundry bags and price lists for laundry service are available at reception.
In case of loss of the room key, no liability is assumed for items in the room and the room safe.
Together we make a difference! To encourage the multi-use of your towels, we only replace them if they are on the floor — this saves a lot of water and energy. A towel on the floor gets washed, a towel hung up protects the environment.
Lost items are kept at reception. Please contact our team if you have lost something.
Reception will gladly take care of your luggage. If you are leaving the city in the afternoon, we will store your luggage in our luggage room. Please contact reception for this.
We offer you a large selection of national & international digital daily newspapers and magazines free of charge. Connect to our hotel Wi-Fi and scan the QR code on the Mediabox card.
Our hotel's own garage has 225 parking spaces, including 4 e-charging stations. Cost: EUR 32.00 per day. Please note that the garage is not designed for vehicles over 2.10 meters in height.
Smaller pets are allowed in the hotel for a fee of EUR 15.00 per day.
The following pharmacies are located near the hotel:
Apotheke zur Heiligen Anna
Neubaugürtel 19, 1150 Vienna
Tel.: +43 1 982 36 06
Apotheke zum weißen Hirsch
Westbahnstraße 72, 1070 Vienna
Tel.: +43 1 523 76 68
You can choose from five high-quality pillows from the Mühldorfer company. Simply select your desired pillow at reception, and we will bring it to your room. You can find our pillow menu here.
Sockets are located at the desk, next to the beds, and in the bathrooms.
If you would like to print, copy, or scan something, please contact reception.
From ARCOTEL Wimberger Vienna, you can easily reach all of Vienna. The following public transport connections serve the location:
Subway line U3 - Westbahnhof station
Subway line U6 - Burggasse or Westbahnhof station
Tram lines 6, 18, and 9 - Urban-Loritz Platz station
Tram line 5 - Westbahnhof station
Local public transport (ÖBB) - Westbahnhof station
Our reception is staffed 24 hours a day. Dial "820" to be connected directly.
The Handwerk Restaurant is open from Monday to Saturday from 12.00 PM to 10.00 PM and Sunday from 12.00 PM to 03.00 PM. In good weather, you can find us in our shady inner courtyard.
Joe's Bar is open for you from Tuesday to Saturday from 5.00 PM to 01.00 AM.
Room cleaning is available on request – simply scan the QR code in your room and select your preferred cleaning time. By doing so, you actively support our sustainability initiative "Give Bees A Chance" and help conserve resources.
Should you need an additional room key or have lost yours, please contact reception. In case of loss of the room key, no liability is assumed for items in the room and the room safe.
You can order our Handwerk dishes and drinks from Monday to Sunday from 12:00 PM to 10:00 PM by calling extension "840". A room service fee of EUR 4.90 applies.
A safe is available free of charge in every room for the secure storage of your valuables. The hotel assumes no liability for jewelry and valuables not stored in the safe. The legal liability is limited, and no liability claims can be accepted beyond that. If the space is insufficient or your valuables exceed the value of EUR 1,500.00, please contact reception.
Shoe shine machines are available on every floor of the hotel.
Vienna's largest shopping street – Mariahilfer Straße – can be reached comfortably on foot in just a few minutes via Westbahnhof.
Kärntner Straße and the Goldenes Quartier can be reached with the U3 subway line – Stephansplatz station.
We are happy to provide you with a pair of slippers for the duration of your stay. Please contact reception for this.
Smoking is prohibited in the hotel rooms and throughout the entire hotel. In case of non-compliance, we reserve the right to charge a cleaning fee of EUR 350. There are designated smoking areas with ashtrays on the roof terrace, in our inner courtyard, and in front of the hotel.
Should you experience technical problems in your room or with the internet, please inform reception. A technician will be happy to assist you promptly. Please note that technicians are available on weekends from 8:00 AM to 8:00 PM.
For external calls, please first dial "0", followed by the desired number. For reception, please dial "820".
For extra towels, please contact reception.
If the weather takes an unexpected turn, we are happy to provide you with an umbrella. Please contact reception for this.
Please contact reception for a wake-up call service.
Restaurant & Bar
Sustainability
Wellness & Fitness
City Guide
Multimedia
AI Assistant
wimberger
AI notice: Responses are provided as-is.
By using the chat, you agree to the privacy policy.
By using the chat, you agree to the privacy policy.










